Welcome to Mochi Town!

Heyo! I’m really glad you found your way to Mochi Town, my little corner of the internet! πŸ’Œ

First, meet Mimo! He’s a little mochi holding a letter, and he’s the mascot of my brand. Mimo is kind of like a version of me? Or maybe the most fun version of me, anyway haha.

Mimo, the Mochi Mail Co mascot - a happy little mochi holding a pink envelope, surrounded by stars

He represents my inner child - the part of me that still gets excited over mail from friends, a colourful envelope, a β€œyour parcel’s here!” notification, and anything else along those lines. Just a little too happy that something nice showed up. You call it instant gratification; I call it finding joy in the tiny things hehe.

You might see me referring to myself as Mimo sometimes, and referring to Mimo in third person other times. I guess it just depends on what I’m feeling that day ahaha.

Mochi Mail started because I couldn’t sit still. I spent my days in regular 9-to-5 jobs quietly daydreaming about doing something fun. No matter how much I job-hopped, I could never shake the feeling that working a corporate job just wasn’t meant for me. That feeling never really left, so eventually, I decided to chase it.

So, why mochi? It really started as just a cute name hahaha. But the more I sat with it, the more it fit. Mochi is soft and pillowy, best served a little warm - kind of like being wrapped in a blanket on a cold night. That’s the feeling I want my art to give you: comfort, nostalgia, and a tiny bit of joy. That’s the whole vibe I’m going for, and I hope you feel it whenever you come across my work.

When I started, the plan was simple: make my own stickers, then eventually venture into other types of stationery. But then a friend asked if I could customise some stickers for her Disney cruise, so she could use them for pixie dusting.

Wondering what that is? Yeap, I had never heard of it either until my friend brought it up haha. Pixie dusting is this really wholesome cruise tradition where passengers leave little surprise gifts for other passengers. Such a kind gesture from one stranger to another! I made her a batch, people loved them, and kind of by accident, that became the first thing I sold.

I still do the cruise stuff, and I have a lot of fun doing it! But I’m slowly growing into everything I first dreamed of too: stationery for fellow adults still tending to their inner child, humans quietly dreaming of escaping their corporate jobs, people who journal, hobbyists, DIY-ers, and anyone who just likes cute things in general.

I want Mochi Town to feel like a fun community - a cute space where we can vibe with our childhood selves and romanticise the tiny things.

Everything is drawn by me~ My art style leans retro, simple, and sometimes a bit silly. You may see me experiment now and then with different styles and products as I try to find my footing, so I hope you enjoy this journey with me!

Oh, and by the way, every single order is packed and put together by my own two hands. I know a lot of people find that part tedious, but I actually love it!! Something about preparing each one myself feels personal in a way I wouldn't trade away. Kind of like I’m quietly wishing you well while I pack your order?

Anyway! Welcome to Mochi Town. Have a wander, say hi to Mimo, and I really hope something here makes your day a little brighter πŸ’›

FAQ!

Where are you based? Do you ship internationally?

I'm based in Singapore! I ship both locally and internationally~ International shipping can be a bit expensive, but I'll always try my best to offer the cheapest (and most reliable option)!

How long does shipping take? What are the fees?

Shipping varies depending on where you're located! Cost of shipping will be displayed on the checkout page. All shop orders are shipped with tracking, so you can watch your happy mail make its way to you πŸ’Œ

Mochi Pals envelopes also come with an untracked option to keep costs low - just note that untracked mail travels at your own risk, and I'm unable to be liable for mail lost in transit!

How long will it take to make my order?

Custom stickers and magnets take about 1 week to make, and customisable gift packs take about 2 weeks from the time all your order details are confirmed. Items that are in-stock will be shipped as soon as possible within 5 business days. Please note that shipping time is on top of that~

Need it sooner? Message me before ordering and I'll do my best to accommodate a rush order πŸ’•

Why are stickers priced at $X?

Stickers are made with high quality material and are also waterproof! They’re also original designs which I made, some of which take hours of my time to create!

That said, my prices are already lower than market rate because I want my stuff to be accessible to everyone! (I worked out my hourly wage to be under $10/h lol)

Are your stickers waterproof? How do I care for them?

Yes! My stickers are durable, waterproof, and fade-resistant - safe for laptops, water bottles, journals, and anywhere else that needs a little joy. They'll survive splashes, though I'd avoid long soaks and harsh scrubbing to keep them looking their best~

Special finishes (glitter, rainbow, cat eye and friends ✨) shimmer differently depending on the light and angle, so they often look even better in person!

How are your products made?

Every illustration and design here is hand-drawn by me! Most goodies such as stickers, magnets, and paper things are also printed, cut, quality-checked, and assembled in my little one-human studio in Singapore! A few special items are brought to life from my designs by trusted makers (think plushies and other things that I unfortunately don't have the skill to make on my own :0)

Do you take custom or bulk orders?

Yes!! Whether it's bulk stickers for your event or cruise group, corporate gifts, or a custom design just for you - head over to my Bulk & Custom Orders page and fill up the request form. You can also find it by visiting the mochi factory on the town map!

What's your refund policy?

Everything is made in small batches, and some items are personalised just for you - so all sales are final and I'm unable to offer refunds or returns for change of mind. Please double-check any customisation details before placing your order!

If your order arrives damaged, faulty, or there's an issue on my end, reach out within 7 days of delivery with photos and you can choose a replacement or a refund for the affected item(s) πŸ’•

You can read my full Refund Policy here.

Where can I follow you?

Curious about what Mimo's up to? You can find all my socials on the Social page - don't be shy, come say hi! πŸ₯°